NanoFlick — Shot-by-Shot Video Guide
Customer Q&A
Use this guide to quickly create a video for TikTok, YouTube, Instagram, etc.
🙋♀️About This Video Story
Answer frequently asked questions from your customers. This is a great way to provide value and overcome common objections or points of confusion.
How to Make a Great Video
Shoot each of the shots and keep the duration to the bare minimum. We've included instructions for each shot to create a short, fast-moving video your friends and followers will love. When you're finished shooting, just combine all the shots and you're done.
Find this template in the free NanoFlick app.
Video Shot List
ShotDescriptionLength
1
Intro & Invitation
00:06Welcome viewers and explain that you'll be answering a common customer question. Invite them to submit their own questions for future videos. It's best to shoot in front of your storefront or a vibrant display.
2
State The Question
00:06Clearly state the question you'll be answering. For example, 'A lot of you ask, how do I properly care for this leather bag?'
3
The Answer & Demo
00:12Provide a clear, concise answer. If possible, demonstrate the answer with a product. Use a tripod or have someone else shoot the shot if you're demonstrating or handling the product.
4
Bonus Tip
00:08Offer a related bonus tip to provide extra value.
5
Sign Off
00:05Thank them for watching and remind them to send in more questions.
Top Video Tips
Keep it short...
...then cut it even shorter. Usually under 90 seconds for a serious video; under 30 for a fun one.
Keep it moving
Make sure each shot has a point...and get to it fast! No fluff or filler.
Tell a story
Stories need structure. Make sure you've got a beginning, middle and end.
Know the audience
Family will watch a 2:00 video. Everyone else gets bored after 45 seconds.
Focus on people
Go easy on transitions, filters, etc. The best content is people relating.
Video Timeline
Timeline
This story template (and hundreds more) is built into the free NanoFlick iOS app. Download now for the fastest, easiest way to get this done. It'll coach you through every shot and automatically assemble your video for instant sharing — no editing required.
