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Story TemplatesRetail Customer Testimonial

NanoFlick — Shot-by-Shot Video Guide

Retail Customer Testimonial

Use this guide to quickly create a video for TikTok, YouTube, Instagram, etc.

5 shots 00:35 Bill

🎤About This Video Story

Feature a loyal customer sharing their positive experience and highlighting a favorite product or service. Authentic testimonials are powerful for building trust.

Small BizCorp

How to Make a Great Video

Shoot each of the shots and keep the duration to the bare minimum. We've included instructions for each shot to create a short, fast-moving video your friends and followers will love. When you're finished shooting, just combine all the shots and you're done.

Find this template in the free NanoFlick app.

Video Shot List

ShotDescriptionLength
1

Introduction

00:06

In front of a meaningful backdrop (the storefront or a vibrant display or shelf of product), briefly introduce the customer and mention they're a regular at your store. Get both of you in the shot.

2

Customer Experience

00:08

Have the customer share how they came to know of the store, what they rely on it for, or what makes it special for them. Keep responses BRIEF and re-shoot if necessary.

3

The Favorite Find

00:08

Have the customer show their favorite product they purchased from you and explain why they love it. If they want to do a more detailed review, add another shot.

4

What's Next

00:06

Have the customer describe their next goal or project that will have them back in the future. Again, keep it BRIEF.

5

A Big Thank You

00:07

Thank the customer for their support and for sharing their story. Thank the viewer for watching and invite them to visit soon.

Top Video Tips

Keep it short...

Keep it short...

...then cut it even shorter. Usually under 90 seconds for a serious video; under 30 for a fun one.

Keep it moving

Keep it moving

Make sure each shot has a point...and get to it fast! No fluff or filler.

Tell a story

Tell a story

Stories need structure. Make sure you've got a beginning, middle and end.

Know the audience

Know the audience

Family will watch a 2:00 video. Everyone else gets bored after 45 seconds.

Focus on people

Focus on people

Go easy on transitions, filters, etc. The best content is people relating.

Video Timeline

Timeline

NanoFlick

This story template (and hundreds more) is built into the free NanoFlick iOS app. Download now for the fastest, easiest way to get this done. It'll coach you through every shot and automatically assemble your video for instant sharing — no editing required.

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